What should I do if my purchase fails?

If the purchase process in the Item Shop of the game shows “purchase failed,” it may be due to an abnormal local network connection. Please check if your local network connection is functioning properly.

If the purchase process in the Item Shop of the game is successful but the purchased item does not arrive, please restart the game and check again if the item has arrived. If it still has not arrived, please create a ticket to contact us.